Contact Support

Need help with your account, password reset, or a technical issue? Send us a message and our team will follow up as soon as possible.

Frequently asked questions

How do I list my business?

Start from our business onboarding flow to create your owner account and submit your venue details.

Did not receive verification email?

Check spam or promotions folders, then use resend on the verification screen or contact us with your sign-up email.

How do I reset my password?

Use Forgot Password on the sign-in page. We email a secure reset link to your registered address.

When will support reply?

Most messages receive a response within one business day. Urgent account issues are prioritized.

Do I need to have a registered business to sign up?

No. You can start onboarding without a formally registered company. Upload your business registration certificate if you have one, or submit citizenship or government ID as your registration document.

How do I create a consumer account?

Go to Sign up or use Google sign-in on the sign-in page. Verify your email to activate your account.

How do I update my profile?

Sign in and open your dashboard settings to update your name, contact details, and profile photo.

How do I leave a review?

Sign in first, Go to a business page you have visited, and submit your rating from the reviews section.

How do credits and promotions work?

Earn and redeem credits from eligible offers on your dashboard. Check the Promotions section for active deals near you.

Is tax calculation feature available?

Yes. Businesses can enable tax in Settings with rules for F&B, room, and delivery. You see tax on bills only when the venue has it enabled.

About Dorbite

Founded in 2020, Dorbite has revolutionized how hospitality businesses operate across South Asia. We're on a mission to simplify complex operations and help business owners focus on what matters most - delivering exceptional guest experiences.

5000+ Businesses

Trusted by hotels, restaurants, and cafes across the region

10+ Countries

Expanding globally with localized solutions

24/7 Support

Round-the-clock assistance in multiple languages

Connect With Us

Visit Us

Dhumbarahi, Kathmandu, Nepal

Call Us

+977 9869055562